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Nondiscrimination Notice

Nondiscrimination Notice

Willow Springs Center complies with applicable Federal civil rights law and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Willow Springs Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Willow Springs Center

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (Large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English such as  Spanish.
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Sadie Tate-Matthews BSN, RN Civil Right Coordinator

If you believe that Willow Springs Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Sadie Tate-Matthews BSN, RN Civil Rights Coordinator;
690 Edison Way;
Reno, Nevada 89502
775-858-4515
Fax:  775-858-458
[email protected]

You can file a grievance in person or by mail, fax or email.  If you need help filing a grievance Sadie Tate-Matthews BSN, RN Civil Right Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washing ton, D.C.  20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.