Notice of Nondiscrimination

Willow Springs Center / Willow Springs Outpatient  complies with applicable Federal civil rights law and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Willow Springs Center / Willow Springs Outpatient  does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Willow Springs Center / Willow Springs Outpatient  

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:

˚  Qualified sign language interpreters

˚ Written information in other formats (Large print, audio, accessible electronic formats, other formats)

  • Provides free language services to people whose primary language is not English such as  Spanish.

˚  Qualified interpreters

˚  Information written in other languages

If you need these services, contact Sadie Tate-Matthews BSN, RN Civil Right Coordinator

If you believe that Willow Springs Center / Willow Springs Outpatient has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:  

Sadie Tate-Matthews BSN, RN Civil Rights Coordinator;
690 Edison Way;
Reno, Nevada 89502
775-858-4515
Fax:  775-858-458
[email protected]

You can file a grievance in person or by mail, fax or email.  If you need help filing a grievance Sadie Tate-Matthews BSN, RN Civil Right Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washing ton, D.C.  20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.